Reviews

Tech Noah came for a repair of our Fujitsu system and was very professional, nice and did a great job, plus he explained everything thoroughly for me.

Nice guys, seemed to know what they were doing

The installation crew was great: Nick, Eryk, Matt and Diego 🙏🏼🙏🏼

I cant say enough how pleased on the work that Diego B and Johnny performed on installing our new boiler system. The expertise and professionalism of these two technicians were thorough from beginning to end. They walked me through how the system was to perform, marked every lever so there wasnt any guess work as to how the system worked. The system looked like a shiny spaceship. I couldnt be more pleased and they left the area as clean as they found it. Thank you guys you are both the best.

HVAC service/maintenance agreement

Brandon and his co-worker were extremely efficient. Brandon answered all of my questions in a friendly professional manner.

I waited for weeks for my 275 gallon oil tank to empty out, and when nearly empty I called a service that connected me to Folkes Heating & Plumbing. Folkes came to my house very quickly to evaluate my needs and prepare an estimate. The estimater was clearly knowledgeable, explained everything, and prepared an estimate that was well within my means. I anticipated a much higher estimate. Best part, he said that he could install on Sunday morning, that they just needed one day to get a building permit from my town. Folkes office staff was also very helpful and took care of all the details. I docusigned the contract, and on Sunday it was installed, and my hybrid heat pump water heater was ready for a hot shower on Monday morning!

Excellently service from Dillon! Polite, knowledgeable, and explained all repairs clearly. Highly recommend!

Couldn’t access the pipes - so still blocked not their fault. Very personable

Hendley was great! He took the time to explain the benefit of everything he recommended and did a great job. I bought they house in the fall and this was the first service, I’m super happy with the work done.

Very professional and great work.

Making an appointment was easy! They had someone come out within a day! Jon The plumber was very knowledgeable and explained everything!!!!

Chris was very professional and knowledgeable . We would recommend them.

Andrew was very professional and made sure my ac system was ready for the summer.

They came the day I called and were very professional and was able to fix the problem quickly.

Brandon and Javon were very helpful in explaining the maintenance procedures And status of the AC unit and function. They were both pleasant and professional.

It appears they had several glitches to get a technician to me I gave the customer service rep the correct phone number to utilize they didn't update it in the system it's technician called the wrong number never showed up I called customers I called the service line around 8:10 p.m. they left a message that was never picked up in the morning by the company so they have me on hold but not ready to have someone come out to service my boiler. Supposedly that's an emergency line only but no one seemed to check that line to see if I had service to my thing they had me in the system as me being put on hold bad communication on the company's part Seems like when I call customer service again they had the right number in the system but not the right number that they gave to the technician See if they show up today if not I'll review it again and give them an f rating for terrible service

Been using these folks (no pun intended) for about a year now and they will be my go to from now on in ....also got my parents to start using them based on my good experiences.

We had our AC tuned up for the coming season. Hendley was prompt, thorough and professional. He explained what he did, answered questions and very pleasant.

Zack and his partner were on time, helpful and beyond friendly and courteous. I will definitely use the services again and request him!

As always I was very impressed with the friendly, knowledgeable and professional service. It’s a pleasure to work with you.

I was throughly impressed today by two Folkes Techs who were at our home to replace the A/C unit - Jermaine L & Andrew Z. It all, started with Stephen S a few days back, helping to walk us through the correct replacement unit, etc (He was amazing and attentive). Then today, two amazingly professional techs without asking took delicate care of our home floors, walls, etc as they moved items in and out. They were extremely skilled in the work performed. I am new to Folkes, but would highly recommend Folkes to any home owner. Today THROUGHLY IMPRESSED ME EVEN MORE, as they were on time, and completed the work performed in a timely manner. I will be contacting Folkes for future needs.