Reviews

Technician was on time, was very professional and courteous, and asked if I had any questions about his service or the boiler in general we were very pleased with their service

Tony did a fantastic job on the maintenance, very courteous and professional and explained things very well.

Noah the tech came in a gave me a cleaning on my boiler. Super respectful and thorough with everything. Answered any question I had. Highly recommend Noah and the Folkes team!

Dillon was very professional and courteous. He explained in detail our problem and how he was going to resolve it. He was able to answer all of our questions and concerns and was very informative. Overall an exceptional job.

Great friendly service

Wonderful, caring company.

Biagio the technician was very courteous and professional. Performed all work necessary and explained as he was going. Issue was resolved !!

First, I was NOT happy when an accompanying apprentice ran the snake initially (under plumber guidance). I was not asked permission. Second, the charges were too steep, as problem was classified as 'Difficult', despite blockage having already been partially mitigated and not complete, only partial washer drain overflow. Lastly, I am not confident the problem was completely resolved. No significant gunk removal, no camera inspection, no jetting. As an aside, I provided bucket and paper towels! I could not recommend.

Alex the tech explained everything in full detail before and after with associated costs up front. Very professional- quick and effective. Personable. Highly recommended. Second time using these folks and will do so again.

The service was great. Only gave 4 stars because, in my opinion, their prices are high.

Resolved my plumbing issue with our toilet immediately. Thanks

After looking around for a plumber, I was fortunate to call FOLKES plumbing and I was so lucky to have Dan and guy come in and fix my basement plumbing. They did an outstanding job. They are a keeper whatever you do, dont lose them.

Service man called just before 2pm that he would be here in 30 minutes. Folkes, in rescheduling the appointment from a date in 2022 to today, said it would be anytime between 12-2pm. I was awaiting the call since 12. He arrived on time; got to work, and when done, reported on my furnace as in top shape for the heating season. Then he told me that my 4 year maintenance contract had expired in 2022 and offered to renew it for another 4 years. I did renew to the end of 2026, having been fully satisfied over the last 4 years.

A nice young man arrived who told me more about my boiler than the plumber I’ve used for twenty years!! I was very impressed at his depth of knowledge plus he gave me some cost cutting ways to maintain my hot water heater…I will be sure to call Folkes again.

Danny was excellent on all the jobs he performed for us. I would recommend him for all heating and cooling jobs. He is patient in trouble shooting the problem. He's knowledgeable and very polite. You could not get a better technician to handle the job.

We just moved into a new home and encountered issues with our heating. We called another company that ran no diagnostics, pushed a new system, attempted to charge us $800 for a diagnosis and then tried to run my credit card twice. We then called Folkes to help and they sent Danny who was super patient, walked us through what he was going to do, explained next steps and was a top notch professional. Found the problem and is working with us to remedy it. The intake person was equally kind and empathetic. Super honest professionals- can’t recommend them enough!

The technician was very knowledgeable and professional. He and his assistant worked quickly to resolve our issue. I highly recommend them and would call again.

Chris, the technician was very professional. He diagnosed the problem and had our propane boiler up and running in short order. We are very pleased.

Folkes services my heating system, we needed a plumber and within 2 days we had service. Alex was very knowledgeable, thorough and explained everything that needed to be done. He was extremely polite and cleaned up after the service. I highly recommend Folkes for heating, AC and plumbing services.

Biagio was awesome! Promo, courteous, pleasant & did the job in fine fashion! I will definitely be calling again.