
Reviews

At Folkes Home Services we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.
See What Our Customers Have to Say - 3029 Reviews

Phyllis Bessman
05/23/2023
Located in Highland
05/23/2023
Located in Highland
I cant say enough how pleased on the work that Diego B and Johnny performed on installing our new boiler system. The expertise and professionalism of these two technicians were thorough from beginning to end. They walked me through how the system was to perform, marked every lever so there wasnt any guess work as to how the system worked. The system looked like a shiny spaceship. I couldnt be more pleased and they left the area as clean as they found it. Thank you guys you are both the best.

Theodore Kenyon
05/23/2023
05/23/2023
I waited for weeks for my 275 gallon oil tank to empty out, and when nearly empty I called a service that connected me to Folkes Heating & Plumbing. Folkes came to my house very quickly to evaluate my needs and prepare an estimate. The estimater was clearly knowledgeable, explained everything, and prepared an estimate that was well within my means. I anticipated a much higher estimate. Best part, he said that he could install on Sunday morning, that they just needed one day to get a building permit from my town. Folkes office staff was also very helpful and took care of all the details. I docusigned the contract, and on Sunday it was installed, and my hybrid heat pump water heater was ready for a hot shower on Monday morning!

Paul Gonzalez
05/19/2023
05/19/2023
It appears they had several glitches to get a technician to me I gave the customer service rep the correct phone number to utilize they didn't update it in the system it's technician called the wrong number never showed up I called customers I called the service line around 8:10 p.m. they left a message that was never picked up in the morning by the company so they have me on hold but not ready to have someone come out to service my boiler.
Supposedly that's an emergency line only but no one seemed to check that line to see if I had service to my thing they had me in the system as me being put on hold bad communication on the company's part
Seems like when I call customer service again they had the right number in the system but not the right number that they gave to the technician
See if they show up today if not I'll review it again and give them an f rating for terrible service

MC
05/17/2023
Located in Hopewell Jct
05/17/2023
Located in Hopewell Jct
I was throughly impressed today by two Folkes Techs who were at our home to replace the A/C unit - Jermaine L & Andrew Z. It all, started with Stephen S a few days back, helping to walk us through the correct replacement unit, etc (He was amazing and attentive). Then today, two amazingly professional techs without asking took delicate care of our home floors, walls, etc as they moved items in and out. They were extremely skilled in the work performed. I am new to Folkes, but would highly recommend Folkes to any home owner. Today THROUGHLY IMPRESSED ME EVEN MORE, as they were on time, and completed the work performed in a timely manner. I will be contacting Folkes for future needs.
See All Reviews