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Since the HVAC process can be so complicated, our customers usually have questions. Don’t worry! We have included some of our FAQs for you!

R22, Freon, is an HCFC which means it uses a mineral oil and contains fluorocarbons or ozone depleting elements. Because of this, R22 is being phased out. By 2010, HVAC manufacturers will no longer be allowed to produce an R22 based air conditioner. Supply of R22 will be reduced by 65%, but the refrigerant itself will be around to service existing units at least until 2030.

410A, Puron, is an HFC which is a refrigerant blend that uses a synthetic oil and contains no fluorocarbons or ozone depleting elements. It is an environmental friendly refrigerant that will replace R22.

Seasonal Energy Efficiency Ratio (SEER) — A measure of the seasonal or annual efficiency of a central air conditioner or air conditioning heat pump. It takes into account the variations in temperature that can occur within a season and is the average number of Btu of cooling delivered for every watt-hour of electricity used by the heat pump over a cooling season.


SEER is a way to determine the cost of operation of an HVAC unit. The higher the SEER, the greater btu/h cooling delivered for the watts of electricity consumed (better miles per gallon, so to speak). Currently, 13 SEER is the national minimum for an HVAC unit, however minimum SEER requirements will continue to climb as time goes on.

Customer Testimonials

Dear Mr. Dustin Folkes, I want you to know that it is such a pleasure dealing with a company that gives Veterans a discount. Everyone always says the best advertisement is “Word of Mouth.”  I am very happy to spread the word of your company, and the services you provide. Not only are your prices very reasonable, your service is top notch. I signed up for your yearly maintenance program, and I am a customer forever. Thank you again for the outstanding service you bring to our community, and to veterans.

Joe M., Wappingers Falls, NY, June 2013

Dustin Folkes and his team were amazing in every aspect you could ask for.  Flexibility, prompt, high quality work, thorough, you name it they did it.  Great guys too. They do what is necessary and don’t try to sell you on extra stuff.  Down to earth and have your best interests in mind.  They take the time to figure out the ideal situation for your circumstance.  In my case I had every duct taken out of my house by Friday and they came on last minute notice that day to give me just enough ducts so I could have heat until they could finish the job the following Monday.   What else could you ask for?  Prices were reasonable!  They have a customer here for life.  Thanks again Dustin!

-Eric W., Poughkeepsie NY, March 2013

Hi “Folkes” Thank you very much!! Just wanted to thank you for the excellent job you did installing our new air conditioner with the heat pump! Shortly after installation we had a chance to use the heat pump and it worked like a charm! We’ve also been using the A/C and I am so excited with how fast it cools things down!! (My Summers will be so much more comfortable!!) My special thanks to Brett, Jim and James and all those who helped with our project!

-July 2012

Folkes has the best service in the industry. I have been using Folkes Home Services and Cooling for 2 years now and I won’t let any other company work on my furnace or my air conditioning ever again. From the office staff to the technicians … Folkes is a 5 star business all around. As a homeowner we want to work with people we can trust. I have used other companies in the past and they are all second rate compared to Folkes Home Services and Cooling. Thanks Brett, Dustin, and Jason this weekend for keeping our system running. Thanks to Folkes my house is warm in the winter and is always cool in the summer!

-John Q. May 4, 2012

Kurt was terrific! He went the extra mile, even Windexed the boiler at the completion of the job ….

-December 2011

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